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Ocean Spray ITG business development team

FOR ITG BUSINESS AND BROKER USE ONLY If you are a retail product consumer please click here to be redirected to our consumer affairs group.

All of us at Ocean Spray ITG appreciate your business and will do our best to promptly respond. To help us better support you, please fill in the information requested below.

Please understand that we cannot initiate an investigation unless all the required information is complete and we fully understand your concern.

Please refer to the Customer Invoice for referenced information.

* Required fields if you are requesting follow-up:

CONTACT INFORMATION:


(8-digit Ocean Spray # on invoice under "Bill To" or "Ship To")


(person submitting this form)





PRODUCT AND ORDER INFORMATION:


Refer to product label for info
(Example: 30JAN11 (DDMMMYY))

Refer to product label for info
(Examples: A, AB, A1)

Refer to product label for info
(Examples: 1410, 0059, 0525)

ex: 30JAN11 (DDMMMYY)





ex: 30JAN08 (DDMMMYY)

COMMENT DETAILS:


ex: 30JAN11 (DDMMMYY)

(Enter a numeric value)
Is the Customer requesting to Return or Credit any of these units?

Please detail the request for a return or credit in the text box below.*

Is An Investigation Report Necessary?:*
Will Image Files Be Emailed?:*

IF YES, Please email pictures and/or other documents to itgimages@oceanspray.com. Please reference your Order Number in the subject line.

Will samples be sent?*

ADD ANY ADDITIONAL DESCRIPTION BELOW: